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I had gone in just for a tire switch and oil change. When I went to pick up my vehicle they let me know I had a few other important issues with my Escape. The service advisor had already ordered the parts and let me know if was covered under my warranty! She got me in two days later for the repairs. The mechanic was fast with repairs and checked my tires in case too! Would highly recommend!
a month ago
This dealership is amazing. Everyone there is always so kind and very eager to help. The Sales reps are amazing, and they make sure to walk you through every paper you sign. The parts and service department are also very nice and extremely helpful, they make sure to have ever detail right in the work orders. Highly recommend this dealership to anyone!
2 months ago
I took our F-150 in for service and while I waited for a courtesy drive to work, Renee (who sold us our truck) came up to me and asked if I’d like a loaner vehicle. I took her up on that offer. She said they would be keeping my vehicle a little longer that day because they were going to wash it also! Talk about great customer service! Cleaned inside and out! Lakeside Ford has been so good to us over the years. Thank you for exceptional customer service!
2 months ago
Well they all work very hard and in a good manner to try and please their costumers, first and foremost. I find each person who works at revolution ford slave lake, awesome and unique in their parts of the service, and when they work together, the costumers are always satisfied. The experience I received with each vehicle I've purchased was very nice and relaxing and well taken care of, I am enjoying my expedition now and they always come through with a good deal that works out for both. I even get 40,000 points added to my Ford pass which is now free for as long as I own my vehicle and I am going to receive 300 $ for every costumer I send over if they end up purchasing a vehicle. They are like family and their deals are amazing and vehicles are very nice each time.
3 months ago
We bought our truck at Revolution Ford Slave Lake (Now Lakeside Ford) about 1 week ago. For starters, we bought this truck from out of province, we reside in BC. We never saw the truck in person and we were going in blind. Revolution Ford Slave Lake had the exact truck we wanted and we wanted to get our hands on it. We first called and spoke to Chad the GM who then transferred us to Renee the Sales Manager. Renee is amazing and made the sales process a breeze. She sent us videos of the truck, made sure we were on the same page about everything, followed up constantly with all our questions in a timely manner. She arranged freight with Jack Cooper Transport at a really reasonable and affordable rate. Everything was perfection! Ashley in the fiance department also did a stellar job! She made the financing process a breeze, not to mention her knowledge with extended warranties (which we also purchased). Ashley was also great about answering all questions and providing her knowledge and honest opinions. I would recommend anyone to buy a vehicle from Lake Side Ford. The staff are very knowledge and super helpful.
4 months ago
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